YOU HAVE QUESTIONS?

WE'VE GOT ANSWERS!

order by Thursdays at 11:59pm!

new menus go live Friday mornings.

order by, delivery + pickup dates are always listed at the top of our menu page if you have a question.

for example, if you'd like to place an order for delivery or pickup on Sunday, January 21, 2024, your order must be placed by Thursday, January 18 at 11:59 PM.

all meals are delivered right to your door or available for pick-up at our Grandview location.

our delivery window is Sunday from 2-7pm.

our pick-up windows are Sunday from 3-5pm or Monday 10am-2pm.

delivery is $9.99 per order or FREE if your order is $99+

a confirmation text will be sent Sunday morning for both delivery and pick up orders.

pick-up address:

1400 Dublin Rd
Columbus, OH 43215
*please call 614-900-3928 upon arrival and your order will be brought out curbside

here's where we currently deliver:

Delivery + Pick-up Information

at this time we provide delivery service to the Columbus, Ohio area.

click here to see our delivery radius in our dynamic map.

if you have a question about a specific address or a request for adding a location for future delivery, pop it into the form on this page.

If you placed an order for delivery outside of our delivery zone, you will be contacted Friday with the choice to cancel or pickup from our Grandview location at:

1400 Dublin Rd, Columbus, OH 43215

yes!

our kitchen is located right here in Columbus, Ohio.

we're also woman-owned.

totally fine—live your life.

your meals will come in a sealed box on ice + will remain cold for up to 3 hours upon arrival.

you will also receive a confirmation text that your order is arriving when your driver is about 10 minutes away.

many of our meals have options (like cauli rice or sticky rice) available in the meal descriptions.

but we can't make customizations to meals by special request.

if you have a request for future menu items, let us know using the form on this page.

our meals are always made fresh to order and delivered refrigerated.

quality is our highest priority. we use the freshest, premium ingredients available. we want your meal experience to feel like you're dining at a local, chef-driven, artisan restaurant!

all breakfast, lunch + dinner items will last up to 5 days refrigerated or 3 months frozen.

all snack items (dips/truffles) will last up to 10 days refrigerated or 3 months frozen.

yes! it's important to us that you can choose items that are right for YOU!

every menu item lists allergens, nutritional information + ingredients.

while we offer allergen free options like gluten free and dairy free, our kitchen is not allergen free.

please complete the form on this page or email us at info@luxeandlemons.com

we're a small team and try our best to respond to all questions within 48 business hours.

we know unexpected things happen. please contact us right away using the form on this page or emailing info@luxeandlemons.com with your request to cancel your order.

cancellation requests MUST be made by thursdays at 12pm.

please note, after thursdays at 12pm, we cannot issue a refund.

see our terms and conditions for more info.

nope! we get it, commitment isn't for everyone. order what you want, when you want. no strings attached.

if you want to subscribe/set it + forget it ordering, we do have three meal plans that you can add one time to your cart and receive weekly.

with this option you can skip, pause, or cancel anytime in your online account portal.

yes!

our meal container trays, sleeves, seal/film, salad bowls + lids are all biodegradable—meaning the materials will decompose in soil.

our oat/soup containers + lids are not compostable, but they are recyclable and are made from recycled materials.

recycle your boxes in your household recycling bin.

throw plastic liners in your trash—they can't be recycled at this time as our local vendor does not have recyclable insulation available. however, they are developing a recyclable option for us because it's important to us—so it's coming soon!

your ice packs have recycling instructions on the back or can be reused for household use.

we cannot reuse boxes, so just put those in your recycling bin.

yes!

gift cards make great gifts for friends + family under the weather, parents that need a break from cooking, or households that just had a new baby!

you can send one here!

we always need talented cooks, order packers, delivery drivers, and more here at luxe + lemons.

if you want to be part of the team, send your resume to info@luxeandlemons.com

Don't see your answer? Ask us!